What do we do differently?

5 key differences.

1. Recruitment Process

All our staff are highly capable, and selectively recruited. Our interview process is quite unique, we do not have any entry requirements for our roles, none.

Here at Smythe Geanga we believe in skills first, paper last. We believe delivering for our clients is about work-ethic, innovation, and primarily utilising A.I wherever possible to improve productivity.

Our interview process is very methodical and is designed to seperate the thinkers from the parrots.

2. International Workers

Through experience we have discovered the massive advantage of having an international workforce, namely in the Phillipines. They are a dilligent, hard working people. Many businesses are afraid of outsourcing their work/or their departments for various reasons, but if done correctly it can be a major asset to the business. Amazon do it, Google do it, Microsoft do it, so why can’t you?

3. Packages of serviceNOT continued service delivery via the hour

The main issue here is to protect our clients, and ourselves, from misclassififcation. Our independant contractor could be considered employed if the packages are delivered via the hour instead of as services. We take great care to ensure all parties in our procurement chain are safely following correct compliance processes both in the U.K and overseas.

4. Absolute Transparency

We hide nothing. Our prices are clear and fixed, the way we operate is clearly outlined, and our contracts and documentation are straightforward. Many of our competitors are able to charge less initially but get away with hidden fees, aren’t truthful about employment relationships/or how the service is delivered. We base our service on British values, and this means absolute transparency.

5. Open Communication

We are always here to talk. If you are not happy with an aspect of the service, we will do whatever we can to fulfill your company’s requirements. Our managerial team is always available to speak and just a phonecall away.

“I do not believe in creating a fantastically complex wall of bureaucracy to hide our directors behind, they are ultimately responsible for delivering the service, so they are always available for your queries, either via email or phonecall. We have a single-stepup process: if the Customer Service/Sales officer cannot answer your question/or you are unsatisfied with the response it will be immediately reviewed by one of our Directors.” - Andrew Smythe C.E.O